Managed Print Services

Whether documents are paper or digital, they’re necessary to help serve customers and drive business. Yet most companies don’t know how much time and money they spend on document processes and printing devices. We’ll help you gain control of your documents and save as much as 30% in the process.

 

 

The PrintCare Program

PrintCare is a value-driven professional service enabling clients to design and implement an effective print solution targeted at improving all aspects of today’s challenging print requirements.PrintCare has been designed to anticipate end user needs, enhance performance, control spending and reduce the traditional burden on IT.

We are here to help with what you are looking for regarding your Managed Print devices.

Key components of the program include; Fleet Management, Proactive PrintCare, Help Desk, Billing.

Help Desk

help

8-5 Monday – Friday “Live Coverage”
Quarterly Management Reports
Usage Reports by device
Historical Trending Reports
Toner Usage

Alerts Reports

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Proactive PrintCare
Automatic Real-time Remote Monitoring
Automated Service Alerting – critical, warnings and toner status
Device Status
Device Utilization (%)
Device Total Coverage (%)
Meter reads – mono and color
Supplies levels – automatic re-ordering and delivery
Customized Preventative Maintenance schedules

Fleet Management

Fleet Management

Mixed fleet – multi-brand and device types
Annual Refresh of up to 20% of entire print fleet.
Replacement standard determined by IT group with “like” capabilities
Add new devices with NO Capital Investment
Supplies and Service included